Frequently asked questions

Will I get to keep my graphic?


Yes, you will be emailed your graphic that you can use as personal use only. If you are looking to print more than 100 products with it, you will need to buy a commerical license. Company Logos and graphics will require a business license




What to you charge for services?


Please fill out the form and our design specialists will email you an estimate. ** Estimates are based on time spent and complexity of the graphics




What format will my graphic come in?


You will get your graphics is a PNG or SVG file unless otherwise stated in the estimate.




What are the rules with trademarked logos?


We will design any graphic for you as long as the name or image is not trademarked. To use a trademarked name, we will need written permission on company letterhead.




How long does it take to receive my finished products?


Depending on the complexity of the design, 3-5 business days. In busier seasons, it can take 7-10 business days




How so I pay for my graphic?


Payment is required to have our design team design your graphic. Once you receive your estimate, we will send you an invoice for payment.




What if I don't like my graphic?


We will do up to 3 revisions. After 3 revisions, if you are not happy, we will refund you half of your fee. Our team does spend time recreating your design





500 Terry Francois Street San Francisco, CA 94158

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